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Cookie Policy

We believe you deserve to know exactly what cookies we use and why. This page explains everything โ€” and lets you control your preferences directly.

๐Ÿ“…Last Updated:January 15, 2025
โœ…Effective Date:January 15, 2025
โฑ๏ธReading Time:~6 minutes
๐ŸชCookies Used:16 total
Cookie Preference Center

Your cookies, your choice.

Manage exactly which cookies TradingForms can use. Essential cookies cannot be disabled as they are required for the platform to function.

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Essential CookiesAlways Active

These cookies are strictly necessary for TradingForms to function. They enable cโ€ฆ

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Functional Cookies4 cookies

Functional cookies remember your preferences and personalization choices โ€” such โ€ฆ

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Analytics Cookies4 cookies

Analytics cookies help us understand how users interact with TradingForms โ€” whicโ€ฆ

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Performance Cookies3 cookies

Performance cookies monitor the technical health of TradingForms โ€” page load timโ€ฆ

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Marketing CookiesNot Used

TradingForms does not use third-party advertising or retargeting cookies. We do โ€ฆ

2 of 5 categories enabled ยท Preferences are saved for 1 year
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01

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.

Cookies do not contain executable code and cannot carry viruses or malware. They simply store small pieces of text โ€” like a session ID or preference setting โ€” that your browser sends back to the website on subsequent visits.

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01

You visit TradingForms

Your browser sends a request to our servers to load the page.

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Server sets a cookie

Our server sends back a small text file with a unique identifier.

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Browser stores it

Your browser stores the cookie on your device for the specified duration.

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Cookie is sent back

On your next visit, your browser includes the cookie in the request.

Types of Cookies by Duration

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Session Cookies

Temporary cookies that exist only while your browser is open. They are automatically deleted when you close your browser tab or window.

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Persistent Cookies

Cookies that remain on your device for a set period (e.g., 30 days, 1 year) or until you manually delete them. Used for remembering preferences.

Types of Cookies by Origin

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First-Party Cookies

Set directly by TradingForms. These are used for essential functionality, your preferences, and our own analytics. We control these entirely.

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Third-Party Cookies

Set by external services we use (e.g., Google Analytics, Sentry). We carefully vet all third-party partners and list them explicitly in this policy.

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02

How We Use Cookies

TradingForms uses cookies and similar technologies (such as local storage and session storage) for four primary purposes. We are committed to using the minimum number of cookies required to deliver a great experience.

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Authentication & Security

Keep you logged in, protect against CSRF attacks, and verify your identity across sessions.

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Preferences & Settings

Remember your language, theme, currency, and layout choices so you never have to reconfigure them.

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Analytics & Improvement

Understand which features are popular, where users struggle, and how to make TradingForms better.

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Performance & Reliability

Monitor page speed, track errors, and route traffic to the nearest server for a faster experience.

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We do NOT use cookies for advertising, retargeting, or cross-site tracking. TradingForms is completely ad-free. Your browsing behavior on other websites is never monitored or used to target you.

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03

Third-Party Cookies & Services

Some cookies on TradingForms are set by third-party services that we use to deliver specific functionality. Below is a complete list of all third-party services and the cookies they set:

ProviderPurposeCookiesDurationType
Google AnalyticsUsage analytics & user behavior_ga, _ga_*Up to 2 yearsAnalytics
MixpanelProduct analytics & feature trackingmp_*, __mp_opt_in_out1 yearAnalytics
SentryError monitoring & crash reportingsentry-sc, __sentry_*SessionPerformance
StripePayment processing & fraud prevention__stripe_mid, __stripe_sid1 year / SessionEssential
IntercomCustomer support chat widgetintercom-session-*, intercom-id-*Up to 9 monthsFunctional
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We regularly review all third-party services and remove any that are no longer necessary. If you have questions about a specific third-party cookie, contact us at support@tradingforms.com.

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04

Managing & Controlling Cookies

You have several options for controlling how cookies are used on TradingForms. We respect your choices and make it easy to manage your preferences.

Option 1: Use Our Preference Center

The easiest way to manage your cookie preferences is through our Cookie Preference Center above. You can enable or disable specific categories of cookies (except essential cookies) at any time.

Option 2: Browser Settings

You can control cookies directly through your browser settings. Most browsers allow you to view, delete, and block cookies. Here's how to manage cookies in popular browsers:

Option 3: Opt-Out of Analytics

You can opt out of specific analytics services directly:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
  • Mixpanel: Visit mixpanel.com/optout to opt out of Mixpanel tracking across all sites
  • Do Not Track: TradingForms respects the browser Do Not Track (DNT) signal โ€” when enabled, we disable all non-essential cookies automatically
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Disabling essential cookies will prevent TradingForms from functioning correctly. You may not be able to log in, save your work, or access core features if essential cookies are blocked. Functional, analytics, and performance cookies are optional and do not affect core functionality.

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Local Storage & Similar Technologies

In addition to cookies, TradingForms may use other browser storage technologies to enhance your experience. These technologies work similarly to cookies but have some key differences.

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Local Storage

Stores data with no expiration date. Used for larger preference datasets like your document editor state, template customizations, and offline drafts. Data is never transmitted to our servers automatically.

โฑ๏ธSession Only

Session Storage

Stores data only for the duration of your browser session. Used for temporary form state, current document being edited, and navigation history within the app. Cleared when you close the tab.

๐Ÿ”„Persistent

IndexedDB

A larger client-side database for storing structured data. Used to enable offline document editing and caching large datasets like your complete invoice history for faster loading.

You can clear all local storage data at any time through your browser's developer tools or privacy settings. Clearing local storage will log you out of TradingForms and reset all local preferences.

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Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, regulatory requirements, or updates to the services we integrate with.

  • The Last Updated date at the top of this page will be revised whenever changes are made
  • For material changes (adding new cookie categories or third-party services), we will notify registered users by email
  • The cookie consent banner will re-appear to all users after material changes, requesting fresh consent
  • A changelog of cookie policy updates is available upon request at support@tradingforms.com

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Continued use of TradingForms after any updates constitutes acceptance of the revised policy.

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Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact our privacy team:

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Privacy & Cookie Inquiries

support@tradingforms.com

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Data Protection Officer

dpo@tradingforms.com

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Live Support

Available in-app (Monโ€“Fri, 9AMโ€“6PM EAT)

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Postal Address

TradingForms Ltd., 123 Business District, Nairobi, Kenya

We aim to respond to all privacy and cookie-related inquiries within 5 business days.

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Your preferences, always in your control.

You can update your cookie preferences at any time using the Preference Center at the top of this page, or by contacting our privacy team.

๐Ÿ“ง Contact Privacy Team

Last updated: January 15, 2025 ยท Effective: January 15, 2025